Return & Exchange Eligibility
-
- Time Frame: You can return or exchange your item within 3 days from the date of delivery.
-
- Condition of Items: To be eligible for a return or exchange, your product must be unused, unwashed, and in its original condition. It should also be in the original packaging with tags intact.
-
- Exceptions: Custom printed items that have been personalized as per your specifications are non-returnable unless there is a manufacturing defect or error.
How to Request a Return or Exchange
-
- If you wish to return or exchange your item, please contact our customer care team at balagnewone@gmail.com or call us at [+919480821891] within 3 days of receiving the product.
-
- Provide your order number, a brief description of the issue, and clear photographs of the product (if applicable).
-
- Our team will assist you with the return or exchange process.
Return Process
-
- After your return is approved, we will send you a return authorization with our return address.
-
- Send your item to the following address: Jazziocart.com 504, Mayur Paradise, Sultan Bathery Road, Boloor, Mangalore 575003
-
- Shipping Costs: You will be responsible for the cost of returning the product unless the return is due to a defect or an error on our part.
Refund Process
-
- For Online Payments: Once we receive the returned item and inspect it, we will process your refund to the original payment method (credit card, debit card, or online wallet) within 7-10 business days.
-
- For Cash on Delivery (COD) Orders: Please email your account details for NEFT or UPI along with your order number and contact information to balagnewone@gmail.com We will process the refund to the provided account details.
Exchanges
If the product you received is not the right size, or if you prefer a different design, you can exchange the item.-
- Please reach out to us at balagnewone@gmail.com with your exchange request.
-
- You will be responsible for shipping costs associated with returning the item. We will cover the cost of sending the replacement product.
Damaged or Defective Items
-
- If you receive a damaged or defective product, please notify us within 3 days of delivery. Send us photos of the damage or defect, and we will assist you with a refund or replacement.
-
- We ensure that any defective product will be replaced at no additional cost to you.
Order Cancellation
-
- If you wish to cancel an order, please email us at balagnewone@gmail.com before the item has been shipped. Include your order number and reason for cancellation.
-
- Once your cancellation is confirmed, we will process the refund within 7-10 business days.
Return Shipping Address
For returns or exchanges, please send the product to: Jazziocart.com 504, Mayur Paradise, Sultan Bathery Road, Boloor, Mangalore 575003 Note: You will be responsible for the return shipping costs. Shipping costs are non-refundable.Shipping Times
-
- Once we receive your returned item, we will inspect it and notify you of the status.
-
- If you are exchanging the product, we will ship your replacement item as soon as possible, but please note that shipping times may vary based on your location.
Why Choose Jazziocart?
-
- Premium quality custom prints
-
- Quick and easy returns
-
- 100% satisfaction guarantee
-
- Email: balagnewone@gmail.com
-
- Phone: [+919480821891]